Resource Center
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Special Report:

46 Shopping Days Until Christmas. Is Your Online Store Ready?
The latest industry surveys indicate that shoppers plan to complete more than fifty-percent of their holiday shopping online this year. If these projections are true, then online shopping for the fourth quarter will hit $26.2 billion - an increase of nearly twenty-five percent over the 2004 holiday season.

Q&A with VECTEC's Megen McMichael on Shopping Cart Systems
The shopping cart system has become the heart of where business is done online. Learn what features are considered must-have for small businesses, as well as other helpful tips on graphics, client customization and readying your shopping cart for the busy holiday shopping season.

How E-Commerce Has Grown & Changed - Virginia Businesses Share Lessons Learned
Online sales rose more than twenty-three percent this past year to $141.4 billion and by the end of this year online sales are expected to soar another twenty-two percent to $172.4 billion.

A Primer on Paid Search
During a recent e-commerce forum, Yahoo! Search Marketing expert Marc Cote of New York provided an in-depth analysis of Internet search and how it has become a leading way for companies to drive purchases, obtain leads and increase the value of a company's brand. This special report outlines a few of Mr. Cote's key points, as well as some of the latest literature detailing the various paid search options available to businesses.

How Businesses Can Improve Their On-Line Customer Service
Keeping with the KISS principle (Keep It Simple Stupid) here are a few time proven tips to help businesses improve that all important on-line customer service.

The Growing Popularity of Search Engine Marketing
Every spring, I make my annual pilgrimage to the East Coast Search Engine Strategies conference held by Jupiter Media, and as always, I am in awe at the growth of Search as an industry. This year there was a major paradigm shift; as .Pay per Click. marketing with Google AdWords and Overture gained in popularity, and Search Engine Marketing became mainstream.

Latest E-Biz News

INTERNET MARKETING:Advertising Strategies: Banner Exchange Programs

New Approaches to Marketing to Hispanics, Paul Epstein, June 14, 2005.
Marketers who choose not to devote significant time and effort to the Hispanic population are missing out on a vital consumer segment that is growing faster than any other minority group in the United States.

B2B:Procurement and Supply Chain Management

Supply Chain Processes Replace Applications: 2003 to 2008, Navi Radjou, July 26, 2003.
U.S. firms will spend on average $4.8 billion a year through 2008 to tune their supply network processes. Consumer packaged goods and retail will invest the most, leading spending in hot areas like order and demand management. SAP and Oracle will join Microsoft and IBM in the innovation race to offer platforms that support firms’ migration to adaptive supply networks.

E-GOVERNMENT:General

Americans Click Their Way Toward Elections, Sean Michael Kerner, October 27, 2004.
A pair of new reports from the Pew Internet & American Life Project and Burst! Media, demonstrate more Americans are using the Internet (both passively and interactively) during this election cycle than ever before.

E-Biz Stat of the Day

B2C:E-commerce Trends and Revenues

Jupiter's findings show that between 2001 and 2004, the share of people seeking local news online rose from four to nine percent of those surveyed, a 35 percent jump.
ClickZ Stats, 2005.